Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

Setting up new users' accounts and profiles and dealing with password issues.

Installing and configuring computer hardware, software, systems, networks, printers and scanners.

Knowledge in endpoint protection McaFee.

Monitoring and maintaining computer systems and networks.

Rapidly establishing a good working relationship with end users.

Resolving the issues with in SLA.

Installing and configuring computer hardware, software, systems, networks, printers and scanners.

Knowledge in endpoint protection McaFee.

Monitoring and maintaining computer systems and networks.